New password or forgot password?

Please note: identity verification by e-mail and sms only takes place if you have set the values "private e-mail for password reset" and "private mobile phone for password reset" in your GIA profile.

Password Policy

Password Policy per Studenti
A valid password must meet all of the following conditions:

- Password must not contain the following character(s): £%éòçèà°ù§ì.
- Password must not match or contain first name.
- Password must not match or contain last name.
- Password must not be longer than 32 character(s).
- Password must contain at least 2 alphabetic character(s).
- Password must be at least 12 character(s) long.
- Password must contain at least 1 lowercase letter(s).
- Password must contain at least 1 numeric character(s).
- Password cannot be changed for 1 days after the last password change.
- Password must contain at least 1 uppercase letter(s).
- Password must not be one of 10 previous passwords.
- Password must not match or contain user ID.

Password Policy per Personale
A valid password must meet all of the following conditions:

- Password must not contain the following character(s): £%éòçèà°ù§ì.
- Password must not match or contain first name.
- Password must not match or contain last name.
- Password must not be longer than 32 character(s).
- Password must contain at least 2 alphabetic character(s).
- Password must be at least 12 character(s) long.
- Password must contain at least 1 lowercase letter(s).
- Password must contain at least 1 numeric character(s).
- Password cannot be changed for 1 days after the last password change.
- Password must contain at least 1 uppercase letter(s).
- Password must not be one of 10 previous passwords.
- Password must not match or contain user ID.

Password Policy per Frequentatori
A valid password must meet all of the following conditions:

- Password must not contain the following character(s): £%éòçèà°ù§ì.
- Password must not match or contain first name.
- Password must not match or contain last name.
- Password must not be longer than 32 character(s).
- Password must contain at least 2 alphabetic character(s).
- Password must be at least 8 character(s) long.
- Password must contain at least 1 lowercase letter(s).
- Password must contain at least 1 numeric character(s).
- Password cannot be changed for 1 days after the last password change.
- Password must contain at least 1 uppercase letter(s).
- Password must not be one of 10 previous passwords.
- Password must not match or contain user ID.

Password Policy per Esterni
A valid password must meet all of the following conditions:

- Password must not contain the following character(s): £%éòçèà°ù§ì.
- Password must not match or contain first name.
- Password must not match or contain last name.
- Password must not be longer than 32 character(s).
- Password must contain at least 2 alphabetic character(s).
- Password must be at least 12 character(s) long.
- Password must contain at least 1 lowercase letter(s).
- Password must contain at least 1 numeric character(s).
- Password cannot be changed for 1 days after the last password change.
- Password must contain at least 1 uppercase letter(s).
- Password must not be one of 10 previous passwords.
- Password must not match or contain user ID.